Improving Communications – Part of a series, “Soft Skills to Enhance Your Small Business”

In this “Soft Skills to Enhance Your Small Business” webinar series, we explore how good communication skills can improve customer relationships, help grow your customer base, enhance your leadership skills, and increase your business’s profitability. You will learn tips to:

• Understand how words and actions enhance or derail conversations;
• Build credibility into the various ways you communicate;
• Become a better listener and participant in communications; and
• Bring added value to your business and increase profitability.